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National Certificate: Information Technology: End User Computing

  • SAQA ID. 61591
  • NQF Level 3
  • Credits 130
  • Duration: 1 Year

In a business, End User computing can range in complexity from technicians simply clicking a series of buttons to making a system more user-friendly for staff and improving networks, to writing scripts in a controlled scripting language and modifying and executing private code.

Individuals who enter this field must have the ability to learn from experience and apply that knowledge to future troubleshooting situations. This programme teaches all the fundamentals and IT principles of computers, and empowers learners to excel confidently in the digital world of End user Computing.

It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently in the End User Computing environment in the South African community and to respond to the challenges of the economic environment.

The qualification provides a framework for learners to develop skills that will enable them to become competent in End User Computing.


It is assumed that the learner is competent in skills gained at the further education and training band up to NQF level 2.

  • Foundational skills in English and Mathematics at NQF level 2
  • Grade 10 or equivalent


  • Personal Assistants
  • Receptionists
  • Office Administrators
  • Project Administrators
  • Data Capturers


This programme includes a compulsory Workplace Learning component. Workplace learning provides important opportunities for professional and personal growth. It addresses specific competencies identified for the acquisition of the qualification, which relates to the development of skills that will make the learner employable and will assist in developing his/her personal skills.